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Contact Information

Last updated: July 18, 2026

At LIORÉ, we are committed to providing clear, helpful, and professional customer support.

For questions about an order, product, delivery, return, refund, collaboration, privacy matter, or another inquiry, please use the contact options below.

Customer Support

The easiest way to contact us is through our Contact Us form on the LIORÉ website.

You may also contact us by email: support@lioreglow.com

To help us review and respond to your inquiry accurately, please include:

  • Your full name
  • Your email address
  • Your order number, where applicable
  • A clear description of your inquiry
  • Relevant photographs or supporting information, where necessary

We aim to respond within one business day.

Response times may occasionally be longer during:

  • Weekends
  • Public holidays
  • Product launches
  • Promotional campaigns
  • Periods of unusually high demand

Order Support

For questions about an existing order, please include your order number in your message.

This helps us locate your order and assist you with:

  • Order status
  • Shipping and tracking
  • Address corrections
  • Delayed or missing deliveries
  • Damaged products
  • Incorrect products
  • Incomplete orders
  • Returns and refunds

Before contacting us about the current location of your shipment, please check our Track Your Order page and review our Shipping & Delivery Policy.

Returns and Refunds

Do not send products or returns to our registered business address unless you have received specific written return instructions from LIORÉ.

Sending a return to an incorrect or unauthorised address may result in:

  • Delivery delays
  • Rejection of the package
  • The package being returned to the sender
  • Additional shipping or handling costs

All return and refund requests are handled in accordance with our Returns & Refunds Policy.

Privacy Requests

For questions about personal data, privacy rights, marketing preferences, or the use of cookies, please use our Contact Us form.

Please clearly state that your inquiry concerns privacy or personal data.

Further information is available in our:

Collaborations and Business Inquiries

For influencer collaborations, partnerships, marketing inquiries, or other business opportunities, please contact us through our Contact Us form.

Please include:

  • Your full name
  • Your company, brand, or social media profile, where applicable
  • A short description of the proposed collaboration
  • Relevant links or supporting information
  • Your preferred contact details

Submitting a collaboration request does not guarantee acceptance or a response within the standard customer-support timeframe.

Phone Support

LIORÉ does not currently provide customer support by telephone.

Please use our Contact Us form so that your inquiry and any supporting information can be documented and reviewed accurately.

Business Information

Legal business name: LIORÉ HAJI
Brand name: LIORÉ
Business type: Sole proprietorship
Organisation number: 935 459 060
Website: lioreglow.com
Email: support@lioreglow.com
Registered address: Greåkerveien 142A, 1718 Greåker, Norway

The registered address is an administrative business address and is not a physical store, showroom, customer-service location, or general return address.

Legal Information

For complete information about the ownership and operation of the LIORÉ website, please review our Legal Notice.

Website use and purchases are also governed by our: